What is phishing?
Phishing is an online scam where criminals deceive you to obtain your account details by sending fake messages. They can impose to be a Courier, Energy Provider, Government Entities or ECOMMBX employee to trick you into revealing your password, PIN, card number, etc. Fraudsters may ask you to click a link, fill out a form, or open an attachment containing viruses.

How to avoid scams?

1. Pay extra attention to email or SMS notifications.
2. If unsure who the sender is, do not reply.
3. Double-check the details before you pay.
4. Look for spelling or grammar mistakes.
5. Avoid hasty decisions, think twice.
6. Contact us to verify the source.

ECOMMBX will never:

1. Tell you that your funds are in danger or ask you to transfer funds to a “safe account”.
2. Provide you with account details or pressure you to move funds to a different account.
3. Ask you to prove your password, PIN, or sensitive personal information.