FAQs
My account
What currencies does ECOMMBX support?
We support (amongst other) EUR, USD, GBP, AED, CHF, PLN. If you are interested in any other currency, please contact us at: csu@ecommbx.com.
Do you require an initial account top-up? If yes, what is the amount?
As soon as you receive your IBAN you may need to top-up your account to cover the account opening fee, as determined by your pricing. Please contact csu@ecommbx.com for details.
What do I do if I want to close my account?
If you no longer wish to be a customer of ECOMMBX, you can contact the Customer Service Unit or your dedicated account manager at csu@ecommbx.com.
