ECOMMBX | FAQs | My account

FAQs My account

We support (amongst other) EUR, USD, GBP, AED, CHF, PLN. If you are interested in any other currency, please contact us at: csu@ecommbx.com.

Do you require an initial account top-up? If yes, what is the amount?

As soon as you receive your IBAN you may need to top-up your account to cover the account opening fee, as determined by your pricing. Please contact csu@ecommbx.com for details.

What do I do if I want to close my account?

If you no longer wish to be a customer of ECOMMBX, you can contact the Customer Service Unit or your dedicated account manager at csu@ecommbx.com.

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Location

ECOMMBX Group Entities (“ECOMMBX Group”) operate under the brand name “ECOMMBX” with headquarters in Nicosia, Cyprus. The ECOMMBX Group includes:  ECOMMBX LTD (HE354749), a Cyprus Electronic Money Institution regulated by the Central Bank of Cyprus (license no. 115.1.3.20/2018) providing payment and e-money services. ECOMMBX INVESTMENTS LTD (ex-Mercorix Ltd) (HE324665), a Cyprus Investment Firm regulated by the Cyprus Securities and Exchange Commission (license no. 228/14) providing investment and ancillary services. ECOMMBANX (GR) SINGLE MEMBER SOCIÉTÉ ANONYME (Reg. No. 161942801000) 21 Amerikis, Kolonaki, Athens/Attica, 10672, T: +302103645684. We provide acquiring services using the “ECOMMPAY” trademark under license.